What is an emergency/specialty hospital and how is it different than my primary veterinarian?
A specialty hospital does not offer any routine or preventative care. Our veterinarians have advanced training in specific disciplines such as surgery, oncology, internal medicine, emergency and critical care medicine, physical rehabilitation and neurology among others. We also have equipment that most primary veterinarians don’t have such as CT scans, MRI, endoscopic equipment, and specialized surgical tools. We work closely with your primary veterinarian to offer these services to you.
What services are offered?
The following list is just some of the services available through CVRC's Critical Care Department:
- Diagnostic Imaging including: digital radiography, ultrasound, echocardiography, fluoroscopy, CT, and MRI
- Flexible and rigid endoscopy
- Full in-house laboratory including blood chemistry, hematology, coagulation profile, urinalysis, and cytology
- Full complement of external laboratories for advanced testing
- In-house pharmacy with full complement of oral and injectable medications to treat disease or symptoms
- Full surgical equipment for wounds, trauma, or other surgical emergencies
- Dedicated Intensive Care Unit staffed 24 hours a day
- Oxygen support
- Advanced Fluid Therapy
- Continuous patient monitoring including: electrocardiogram (ECG), blood pressure (indirect and direct arterial), oxygen saturation, temperature, and capnography (CO2 monitoring)
- Pain Management
- Multimodal pain management protocols that help alleviate pain while maintaining vital parameters
- Critical Care Nutrition
- Enteral nutrition (feeding directly into the gastrointestinal tract) including nasoesophageal, nasogastric, esophageal and gastrostomy feeding tubes
- Parenteral nutrition (intravenous nutrition) including total parenteral nutrition (TPN) and partial parenteral nutrition (PPN, supplemental IV nutrition)
- Transfusion medicine
- Blood typing and cross matching
- Blood transfusions including whole blood, packed red blood cells, fresh frozen plasma, cryoprecipitate and platelet rich plasma
- On site blood bank and staff pet donation program
- Dialysis services for acute kidney injury (acute renal failure)
- Peritoneal dialysis
- Mechanical ventilation
What should I expect during my visit?
If you are a new client to CVRC, we encourage you to fill out our New Patient Registration Form ahead of time online, or bring the form with you. Otherwise, please arrive to your appointment approximately 10 minutes early to complete this form in our office. If you are transferring for continued care from your primary veterinarian, please come to CVRC at your earliest convenience.
Critical care consultation usually begins with your family veterinarian diagnosing a disease or condition that requires advanced expertise, diagnostics, therapeutics and patient monitoring. A full history, medical record review, and complete physical examination are performed. After examination and discussion, an initial treatment plan will be presented for the diagnostic workup and/or treatment.
Our criticalist will communicate with you during the work-up or treatment process to keep you informed on your pet's progress. We will also communicate with your primary veterinarian during this process to ensure a collaborative treatment plan for the care of your pet. Upon discharge, you will be given a printed visit summary with the diagnosis, treatment recommendations, and follow up care. A full report will be sent to your family veterinarian the same day. We welcome your progress reports, questions and concerns any time and will maintain an ongoing relationship with your primary care doctor to ensure the best experience for you and the best care for your pet.
What should I bring to my visit?
First and most importantly, bring your pet to all visits. You may be instructed to withhold food and water from midnight the night before your appointment to allow for certain diagnostic testing. If your pet is on any medications, please let us know and we will advise you whether or not to administer them on the morning of your appointment. Also, please bring a list of all medications, strengths and dosages, or the pill vials. Records, including recent laboratory work, can be faxed or emailed to us from your primary care veterinarian prior to the appointment. If your pet has had any x-rays taken recently, please bring those with you as well. We can request records and digital x-rays on your behalf from your family veterinarian once you have scheduled a visit with us.
Will my pet need to stay overnight?
Depending on the nature of your pet's disease or condition, the diagnostics or treatments performed, and their timing, you pet may or may not need to stay overnight. For general medical workups, overnight hospitalization is generally not necessary. Our doctor or veterinary nurse will discuss the expected hospital stay during admission to the hospital.
Is someone going to be caring for my pet 24 hours a day?
All patients have round-the-clock care. We always have doctors and veterinary nurses on premises to monitor and care for your pet. No pet is ever left unattended.
Can I visit my pet while they are hospitalized?
We always allow owners to visit with their pets. Please call and speak with your doctor or nurse so we can coordinate a time that is best for your pet and you. We try to limit visits to twice a day for 15 minutes as to not interfere with your pet's treatment. It is generally discouraged to visit on a day when your pet underwent general anesthesia as sometimes this can be disruptive to their recovery.
If you feel there is an extenuating circumstance, please discuss this with your doctor.
When is it best to call to check on my hospitalized pet?
It is best to call after 10 am to receive an update. The doctors are in rounds from 8 am - 9 am every morning. After rounds, every patient is examined by their doctor. If the situation warrants, we will call you before this time.
Can I bring special items from home (blankets, tee shirts, toys, etc.) to keep with my pet during their hospital stay?
Yes, you are welcome to bring things from home to make your pet feel more comfortable. Please note, however, we cannot always guarantee the return of these items as they may get soiled, lost or damaged.
Should I bring my pet's prescription medications and/or prescription food when my pet is being admitted to the hospital?
In an emergency situation, the priority is for you and your pet to get to CVRC. Once it is determined that your pet is going to be hospitalized, you may bring all prescription medications you are currently giving your pet. We carry most common medications if this is not feasible. Our doctor will determine if these should be continued during your pet's stay.
We have a full range of diets to feed our hospitalized patients. However, if your pet is on a prescription or special diet we will gladly feed that if you provide it for us.
Do I need a referral?
While referrals are recommended to see on one of our specialists, they are not required. It is always better to speak to your veterinarian about a referral so we can collaborate with your veterinarian to ensure the best care for your pet.
Will you keep my family veterinarian informed of the care my pet receives at CVRC?
We work closely with your primary veterinarian and ensure they receive copies of all medical records.We also communicate via phone and they have the ability to access a portal into our medical record system.
What is ultrasound?
Ultrasound is a diagnostic tool used to obtain more detailed information about internal body structures. Ultrasound machines use sound waves administered by a small handheld device called a probe, waves are reflected back to the probe, and a computer formats these into visual pictures on a monitor for the clinician to review. Ultrasound is painless and noninvasive.
Ultrasound is a modality that requires significant training and experience by the clinician to achieve an accurate diagnosis and interpretation of the study.
How is ultrasound performed?
After being thoroughly examined by one of our doctors, your pet is positioned appropriately on the ultrasound examination table. For most patients, sedation or anesthesia is not required. The area of interest is clipped to allow the probe to make contact with the skin. The study is performed and interpreted by one of our trained clinicians. The procedure takes approximately 30 minutes to perform. Ultrasound is painless and noninvasive.
What is ultrasound used for?
Applications for ultrasound include:
Evaluation of the abdominal organs, including the stomach, liver, spleen, pancreas, gastrointestinal tract, lymphatic system, kidneys, urinary tract, and endocrine organs
Imaging of thoracic and abdominal masses
Imaging of fluid accumulation in the abdomen or thorax
Imaging of the neck, including thyroid and parathyroid glands
Imaging of blood vessels and flow, in and around the heart, and throughout the body
Imaging of the eye (for masses and retinal detachment)
Assessment of internal injuries after trauma (called an AFAST/TFAST scan)
Minimally invasive techniques to obtain samples of organs for diagnosis of illnesses and cancers (fine needle aspirates and ultrasound-guided biopsies)
Will my pet need to be sedated or anesthetized for an ultrasound?
Ultrasound is painless and noninvasive. For most patients, sedation or anesthesia is not required. Certain advanced procedures (biopsy or aspirate) may require sedation or anesthesia for patient comfort and compliance.
What is endoscopy?
Endoscopy is a minimally invasive technique that uses flexible and rigid scopes to visualize internal structures of a patient, including the upper and lower gastrointestinal tract, nasal passages, respiratory tract, and urinary tract.
How is endoscopy performed?
After a full physical examination, the patient is sedated or anesthetized. A specialized scope is passed into the area of interest (gastrointestinal, urinary, or respiratory tract), and a camera hooked up to the scope displays live images of these structures. Using special instruments, biopsy samples can be obtained, as well as foreign material removed.
What is endoscopy used for?
Endoscopy is used to visualize the gastrointestinal, respiratory and urinary tract, and to obtain diagnostic tissue samples to diagnose conditions affecting these body systems. Polyps can be removed. Endoscopy can also be used to extract upper gastrointestinal foreign material, and to assist in placement of feeding tubes.
Will my pet need to be sedated or anesthetized for an endoscopy?
Anesthesia or sedation is required to allow for the passage of an endoscope into the area of interest. We use the most up to date and safest anesthetic agents, preanesthetic laboratory screening, tailored anesthetic protocols, and state of the art monitoring equipment to ensure safety for your pet before, during, and after anesthesia.
What is echocardiography?
Echocardiography is a type of ultrasound that uses special probes and software, as well as requiring advanced training, to perform real time imaging of the heart and surrounding structures. At CVRC, echocardiograms are performed by our board certified specialists, who have undergone extensive education and training in echocardiography to aid diagnosis and treatment of all cardiac-related diseases.
How is echocardiography performed?
After being thoroughly examined by one of our doctors, your pet is positioned appropriately on the echocardiography examination table. For most patients, sedation or anesthesia is not required. The area of interest is clipped to allow the probe to make contact with the skin. The study is performed and interpreted by one of our trained clinicians. The procedure takes approximately 30 minutes to perform. Echocardiography is painless and noninvasive.
What is echocardiography used for?
Echocardiography is used to diagnose the following conditions:
Ventricular septal defects
AV valve dysplasia
Patent ductus arteriousus
Heart based masses
Advanced feline restrictive cardiomyopathy
Right to left shunts
Atrial septal defects
AV valve stenoses
Coronary artery defects
Occult dilated cardiomyopathy
Persistent left cranial vena cava
Canine hypertrophic cardiomyopathy
Feline diastolic dysfunction
Will my pet need to be sedated or anesthetized for echocardiography?
Echocardiography is painless and noninvasive. For most patients, sedation or anesthesia is not required. Certain advanced proceduresmay require sedation or anesthesia for patient comfort and compliance.
What is a CT Scan?
CT scan is a non-invasive imaging modality that performs 360◦, cross-sectional imaging of our patients. CT scan uses x-ray technology to acquire these images, but does so with vastly increased detail and sensitivity, allowing us to visualize structures as small as 1-2mm in size.
Our helical, 4-slice CT scanner is able to perform imaging studies much faster than older, conventional scanners that are often found in veterinary medicine. Using newer equipment and software, we are able to perform most studies in less than a minute (actual scanning time). This reduction in time also comes with increased quality and sensitivity: advantages that translate to shorter anesthetic times for our patients, even the ability to perform some studies under a light plane of sedation.
How is CT performed?
After being thoroughly examined by one of our doctors, your pet is sedated or anesthetized and placed on the CT imaging table. The CT technician positions the patient and programs the CT computer for the desired type of study. The patient table then advances through the CT gantry (which is a large, donut shaped opening) while an x-ray tube and sensors rotate at high speed around the patient. Usually, the scan is performed twice, the second time with administration of an intravenous contrast agent that highlights blood vessels and other structures. These images are reconstructed on a computer console attached to the CT machine, then reviewed by our specialists.
What is CT used for?
Brain - Trauma with suspected fracture, acute intracranial injury in an unstable patient
Spine – Fractures, mineralized disc rupture, neoplasia
Nasal Cavity & Sinuses – Chronic nasal discharge and/or sneezing, nasal distortion/deformation, neoplasia
Orbit/Ocular – Orbital trauma with suspected fracture, neoplasia
Head/Neck – Dental-related neoplasia, head/neck trauma with suspected fracture
Thorax - Metastatic screening, primary lung neoplasia, pneumothorax, lung lobe consolidation, chronic pneumonia, pleural effusion, mediastinal disease
Abdomen – Upper urinary tract evaluation, ectopic ureter, renal/ureteral calculi, clarification and surgical planning for large organ masses (including liver, spleen, kidney, GI tract), investigation of suspected portosystemic shunts
Musculoskeletal – Elbow dysplasia, suspected incomplete ossification of the humeral condyles, complex fractures
Neoplasia – Surgical planning for tumor removal or debulking, Lung metastasis screening
Cardiovascular – Pulmonary embolism
Other – General trauma
Does my pet need to be sedated or anesthetized for a CT Scan?
Anesthesia or sedation is required to perform a CT Scan. We use the most up to date and safest anesthetic agents, preanesthetic laboratory screening, tailored anesthetic protocols, and state of the art monitoring equipment to ensure safety for your pet before, during, and after anesthesia.
Is it normal that my pet has not had a bowel movement after being hospitalized?
It is common for pets to not have a bowel movement for the first 24-72 hours after returning home. However, this is not the case with all conditions so please refer to your discharge instructions.
The changes in their defecation pattern are often due to a different eating schedule in the hospital and some medications can contribute to this. If you are concerned, your pet seems uncomfortable, or is trying to defecate but is unable (straining) please call us.
Is it normal that my pet has been urinating more frequently after being hospitalized?
It is common for pets that were on IV fluids to have increased urine production. Therefore, they may need to urinate more frequently. This may last for 24-48 hours. If they are straining or not producing urine, please call us immediately.
Is it normal that my pet has not urinated, or is having trouble urinating, after being hospitalized?
This is not normal as most animals will urinate within 24 hours of returning home. If your pet is not urinating, or having difficulty while urinating, please call us immediately.
Is it normal that my pet has slept all day after being hospitalized?
Pets' sleep cycles in the hospital environment are altered so it is not uncommon for them to be tired when returning home. This may last for 24 hours. If your pet appears listless, unable to ambulate, or you are concerned please call us.
Do I need to pay to have my pet's sutures removed after having surgery at CVRC?
Suture removal is done complimentary for all patients that had a surgical procedure. If further procedures (x-rays, bandage changes, additional diagnostic tests, etc.) or additional medications are indicated there will be applicable fees.
What types of animals do you treat?
We predominantly treat dogs and cats. If you think you are having an emergency with a different species, please contact us via phone for advice.
Will my pet need to wear an e-collar (lamp shade type) after returning home from the hospital?
An e-collar prevents a pet from licking an area we want to protect until it is healed. This may be a wound, irritation or an incision. Please refer to your discharge instructions for specifics.
When do my pet's sutures/stitches need to be removed?
Generally we remove sutures 10-14 days post placement. Please refer to your discharges instructions for specifics.
My pet feels warm to the touch. Does that mean he/she has a fever?
Not necessarily. Dogs and cats have a higher body temperature than people so often feel warm. You can purchase a rectal digital thermometer (doesn’t need to be animal specific) and obtain your pet's rectal temperature. This is the most accurate assessment. Normal temperature for a dogs and cats is 99.5—102.5 degrees Fahrenheit.