The CVRC Approach

Our Approach

At CVRC, we have found the most success through a collaborative approach to diagnosing and treating our patients. In emergency and urgent care situations, our emergency clinicians work hand-in-hand with our specialists, ensuring that your pet receives the highest quality, multidisciplinary medical care. Our specialists and emergency doctors are committed to communicating and working with your primary veterinarian as they formulate diagnostic, treatment and follow-up care plans.

The leadership of CVRC understands the need for a culture that embraces communication.

“At Charleston Veterinary Referral Center, we believe that it is important to be concerned with how pet owners and referring veterinarians feel,” explains Dr. Alan Green, founder. “We understand the deep emotional connection between owners and their pets. They are truly family members and it’s imperative for us to understand how upsetting and frightening it can be when a pet is ill or injured.”

Dr. Green previously founded Katonah Bedford Veterinary Center in Bedford Hills, New York, where he and Dr. David Sachs, co-founder and Medical Director of CVRC, gained a decade of wisdom and experience in specialty and emergency medicine. “At KBVC, we had 125 people. It was an amazing place, with a staff that was like a large family, and a culture that understood the goals of great veterinary medicine and service.” Several key team members came with them to Charleston, including Practice Manager, Patricia O’Keefe, and Operations Director, Michael Parks.

“Our objective,” says Dr. Sachs, "has been to develop Charleston Veterinary Referral Center into the premier advanced-care veterinary hospital in the region. And we have been recognized as that by The Veterinary Emergency and Critical Care Society (VECCS), who awarded us its highest certification,
Level I. That makes us one of very few veterinary hospitals in the nation – and the only one in South Carolina – to attain this recognition. What’s more important, we work closely and collaboratively with referring veterinarians as partners in giving pets the best chance to live longer, healthier lives.”